Government Approved Provider. Learn about NDIS & Aged Care funding.
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GOVERNMENT FUNDING MADE EASY

Understanding Your Home Care Package

Navigating government funding shouldn't be a hurdle to your care. At CareLinc, we make managing your Home Care Package (HCP) simple, transparent, and focused on your goals.

Caregiver explaining options on a tablet to an elderly man
Clear Guidance
Expert HCP Advisors

How Funding Works

The journey to receiving home care support is a four-step process. We're here to assist at every stage.

1. Assessment

Contact My Aged Care for an ACAT assessment to determine your eligibility and package level.

2. Assignment

You'll receive a letter assigning your Home Care Package. This can take some time, so stay patient.

3. Choosing CareLinc

Nominate CareLinc as your provider. We'll help you design a care plan tailored to your lifestyle.

4. Starting Support

Your dedicated caregiver begins visiting. We manage all the administration so you can focus on living well.

How modern in-home support compares

See how CareLinc's technology-enabled models provide more value than traditional providers.

What can you do

Self-managed

Full Service

Traditional Provider

Who organises your services
You
We help
Provider
Who chooses your Helpers
You
You choose
Provider
Who manages your funding
You in the app
We help
Provider
Manage your services in the app
Choose who supports you and when
Track your funds in the app
See your schedule in the app
Message your Helpers in the app
Get clinical nursing services
Keep working with familiar Helpers
Get more hours from your funding
Have your services organised for you
Service price per hour
From $85
From $99
Up to $145
Self Managed

From $85 per hour

  • Use our app to view and schedule your services
  • Choose from a vetted network of over 4000 care professionals
Full Service

Every detail arranged

From $98 per hour. We coordinate helpers, allied health, and schedule on your behalf.

  • Personal Care Concept for your family
  • Clinical oversight and rapid response coordination

What kind of support suits you?

Answer a few questions to find the best membership for you.

For each topic, choose the statement that feels most like you.

Caregiver and elderly man having coffee

1. Rostering and scheduling

Which best reflects your approach to organising care visits?

Question 1 of 5

Popular services available

Our Members work with familiar helpers and a national network of allied health professionals.

Domestic assistance

Help with cleaning, laundry and gardening to keep your home comfortable.

Learn more

Personal care

Dignified support with showering, grooming, and morning routines.

Learn more

Companionship

Social support, help with hobbies, or just a friendly chat over tea.

Learn more

Meals

Nutritious meal preparation and help with grocery shopping.

Learn more

Allied health

Physiotherapy, occupational therapy, and specialized health support.

Learn more

Nursing

In-home clinical care provided by registered nurses and clinical teams.

Learn more

Frequently Asked Questions

Getting started is easy. If you haven't been assessed yet, we can guide you through the My Aged Care application process. If you already have an approved Home Care Package, simply book a free consultation with our team. We'll discuss your needs, explain our pricing options, and help you transition smoothly.

Let’s find the right support for you — what can we help with?

Answer a few quick questions and our team will contact you shortly.

Prefer to speak with us directly? Call 1300 150 372.